Welcome to Motherson, your destination for premium notebooks. Our Shipping Policy outlines the terms and conditions related to the shipping of our products. Please read this policy carefully to understand how we handle shipping, delivery, and related matters.

1. Order Processing Time

Orders are typically processed and shipped within 1-3 business days from the date of purchase. Business days exclude weekends and major holidays. Orders placed after 12:00 PM may be processed on the next business day.

2. Shipping Methods and Providers

We offer several shipping options based on your location and the urgency of delivery. Our standard shipping options include:
– Standard Shipping: Delivered within 5-7 business days.
– Expedited Shipping: Delivered within 2-3 business days.
– Priority Shipping: Delivered within 1-2 business days.

Shipping providers may vary based on your location and will be selected at our discretion to ensure the fastest and most reliable service.

3. Shipping Rates

Shipping rates are calculated based on the weight of your order and your shipping address. The shipping cost will be displayed at checkout before you complete your purchase.

4. International Shipping

At this time, we only offer shipping within India. We do not ship internationally or to overseas territories. We apologize for any inconvenience this may cause.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your shipment by clicking on the tracking link provided in the email or by logging into your Motherson account.

6. Delivery Estimates

Delivery estimates provided are approximate and not guaranteed. Actual delivery times may vary depending on factors such as weather conditions, carrier delays, and the shipping destination.

7. Shipping Address

Please ensure that the shipping address provided is accurate and complete. Motherson is not responsible for orders shipped to incorrectly entered addresses or for delays caused by incorrect or incomplete addresses.

8. Order Modifications and Cancellations

Once an order has been placed, modifications or cancellations cannot be guaranteed. Please contact our customer service team immediately at hr@mothersonindia.com if you need to make changes to your order.

9. Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please contact us immediately at hr@mothersonindia.com. We will work with the shipping carrier to resolve the issue as quickly as possible.

10. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at hr@mothersonindia.com or call us at +91 9829004197.

By placing an order with Motherson, you agree to the terms outlined in this Shipping Policy.

Last Updated: June 19, 2024